You're based in India — how does communication actually work across time zones?
We mainly use email, shared briefs and written feedback, so we don’t have to be online at the same time. We can also arrange a call when a project needs one.
How and when do I pay?
Project-based work is typically split into a deposit to begin and a balance on delivery; monthly support is billed at the start of each cycle. Payment is accepted via PayPal, Wise, Payoneer or bank transfer, in USD, GBP or EUR depending on what's easiest for you.
Will I own the final files and design?
Yes. Once a project is paid in full, you receive the final production-ready files along with editable native source files, and full usage rights to the finished design.
Can you prepare files for professional printing, not just screen use?
Yes. Send us your printer’s or packaging supplier’s specifications. We’ll prepare the files with the required colour mode, bleed, resolution and format.
How many revisions are included?
Project-based work includes unlimited revisions within the agreed scope. Monthly support includes unlimited requests, with one active project at a time.
Do you sign an NDA or handle confidential projects?
Yes, an NDA is available on request and is standard practice for agency, product-launch and unreleased-brand work.
What if I need something quickly?
First drafts for most standard projects take 24–48 business hours. Tell us your deadline and we’ll confirm whether we can meet it before starting.